Accessibility

Getting here

The nearest bus stop is about 75 metres from the entrance. Local Route 30 travels between Ballarat and Creswick and uses low-floor buses with accessible entry.

Drop-off and parking

Street parking is available directly in front of the café. Two free accessible parking bays are approximately 10 metres from the entrance.

Entering and moving around the café

The concrete path to the café and the entrance is step-free, with a manual door. Inside, the café has non-slip concrete flooring and space to move around tables, chairs and the counter. Selected tables provide knee and foot clearance, with space beside seating for mobility aids. A heater is available in cold weather, and high chairs are provided for children.

Seating and rest

Indoor and outdoor seating is available. If you need a seat with a back or armrests, space for a mobility aid, or a quieter position, please ask our team and we will assist where possible.

Accessible toilet

An accessible toilet is available on the right-hand side of the café.

Communication and information

Coffee options are displayed on the wall, with printed menus and labelled food items available. Our staff can explain options and help you choose.

Assistance animals

Accredited assistance animals are welcome in the café. Please let our team know if you need help finding a suitable place to sit with your assistance animal.

Payment options

We accept cash and card payments. You can pay by card at the counter. The card machine is fixed in place and can be reached from the customer side of the counter.

Dietary and sensory information

Our sweet foods come in a range of textures, which may suit different texture preferences or sensory food needs. Vegetarian savoury options are available. Some gluten-free sweet foods are available. Please ask our team about current choices and allergen information.

Sounds, lighting and scents

Lighting is bright and even throughout the indoor area. Noise levels depend on how busy the café is. You may hear people talking, the coffee machine and sounds from the kitchen. You may notice smells from fresh coffee, food, standard cleaning products and air freshener in the toilet.

Quieter times and service support

The café is usually busiest from 8:00 am to 10:00 am, from 12:00 pm to 2:00 pm, and throughout most of Saturday. Visit outside these times if you prefer a quieter experience. We do not take reservations. You can order at the counter or ask for table service. Staff can also carry food and drinks to your table if you need help.

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